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IT Manager (Infrastructure & System Maintenance)

IT Manager (Infrastructure & System Maintenance)

Bank of China (M) BerhadKuala Lumpur, Kuala Lumpur, Malaysia
7 hours ago
Job description

Overview

As the Manager for Infrastructure & System Maintenance (Information Technology Department) at Bank of China (M) Berhad, you will play a key role in managing and supporting core IT infrastructure, focusing on network and system administration. This full-time position is based in our Kuala Lumpur head office.

Responsibilities

  • Manage and support PayNet and BNM-related platforms, ensuring system reliability and regulatory compliance.
  • Coordinate and execute network changes, including patching, switch upgrades, firewall migrations, and circuit cutovers.
  • Liaise with Parent Bank network and infrastructure teams on configuration planning, implementation, and troubleshooting.
  • Participate in the execution and validation of system disaster recovery (DR) exercises, system failover, and network redundancy testing.
  • Maintain accurate documentation of network topology, system configurations, and change records.
  • Support ad-hoc technical initiatives, audits, or cross-department projects as assigned.
  • Oversee the daily operation and maintenance of systems, databases, SAN, data backup, antivirus systems, and data center infrastructure.
  • Provide technical support to identify, resolve, and track technical problems on the bank's systems and software.
  • Stay updated on statutory requirements, bank policies, and regulatory guidelines to ensure compliance (e.g. RMiT, PayNet, BNM guidelines).
  • Be available for weekend support if necessary (on a need basis), depending on project duration.
  • Perform other functions as assigned by the management.

Requirements

  • Degree holder or above with major in Information Technology, Computing, Software Engineering, Computer Engineering, Science in Information Technology, Mathematics, or related disciplines.
  • Minimum 5 years of working experience (preferably with familiarity in network / system administration).
  • Exposure in PayNet, BNM-related systems, or financial institution environments will be an added advantage.
  • Good interpersonal and communication skills.
  • Great teamwork and ability to work effectively with internal and external stakeholders.
  • Good command of both spoken and written English; Mandarin will be preferred.

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    Maintenance Manager • Kuala Lumpur, Kuala Lumpur, Malaysia