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Human Resources Operations Manager

Human Resources Operations Manager

StashAwayKuala Lumpur, Kuala Lumpur, Malaysia
2 days ago
Job description

Human Resources Operations Manager

StashAway, Federal Territory of Kuala Lumpur, Malaysia

StashAway’s People & Culture team is growing! We are looking for an enthusiastic People Operations Lead to own the people operations function within our team. This is a mid level role with some people management responsibilities.

Key Responsibilities

  • People Operations & Systems : Own our HRIS (BambooHR) as the single source of truth, ensuring data integrity. Proactively identify and fix broken processes by building solutions such as dynamic spreadsheets and automating high‑volume communications.
  • HR Business Partnering : Serve as the primary P & C partner for managers and employees in Malaysia & Singapore, providing expert guidance on performance management, and employee relations.
  • Total Rewards Administration : Oversee the administration of all employee benefits (including health insurance across regions) and our Employee Share Option Plan (ESOP), managing renewals and employee queries.
  • Lifecycle & Performance Management : Manage the end‑to‑end employee lifecycle by owning the strategy for onboarding and offboarding, and project‑managing our bi‑annual performance evaluation cycles.
  • Data & Compliance : Maintain meticulous, audit‑ready employee records and serve as the main point of contact for compliance requests. Build and maintain P & C dashboards to provide data insights to the business.

Projects you might work on

  • Reimagine key moments in onboarding and performance reviews to create a more supportive, clear, and engaging experience for all employees.
  • Identify and overhaul manual administrative work across the employee lifecycle, freeing up the team to focus on more strategic work.

    • Accountabilities for the role

  • HRIS & Data Integrity : Own BambooHR as the single source of truth, maintaining 99%+ accuracy for all employee data to ensure reliable reporting and operations.
  • Operational Excellence & Process Improvement : Drive efficiency by identifying, re‑building, and automating core P & C processes (e.g., document generation, data management), tangibly reducing manual workload for the team.
  • HR Partnership & Employee Relations : Act as a trusted and effective P & C advisor for managers and employees in Malaysia, demonstrated by the successful and empathetic resolution of queries and employee relations cases.
  • Successful Management of HR Programs : Ensure the seamless, end‑to‑end execution of critical P & C cycles, including performance reviews, benefits renewals, and the employee lifecycle (onboarding / offboarding), meeting deadlines and ensuring a positive employee experience.
  • Compliance & Audit Readiness : Maintain all HR records and processes in an audit‑ready state, serving as the primary contact to ensure all compliance requirements are met with no major findings.

    • Must Haves

  • Advanced proficiency in Google Sheets / Excel, including complex formulas, pivot tables, and data structuring.
  • Demonstrated experience managing core HR operations (HRIS, onboarding, performance cycles) in a fast‑paced, tech‑forward environment.
  • A "figure‑it‑out" mindset : Proven ability to work independently, handle ambiguity, and build processes from scratch without a set playbook.

    • Employee financial and physical well‑being

  • Competitive total compensation package, including employee stock options for full‑time employees.
  • Comprehensive insurance coverage : outpatient GP clinic visits, outpatient specialist cover, group hospitalisation and surgical insurance, and dental cover.
  • Management fee discount : Employee discount on asset‑management fees when investing with StashAway.

    • Flexible work arrangements and policies

  • Flexible work arrangements : Minimum of 2 days a week in the office, schedule approved by manager.
  • Work‑from‑anywhere policy : Option to work remotely for up to eight weeks in another country.
  • Unlimited paid annual leave : Your workload dictates your leave; we trust you to balance productivity and well‑being.
  • Personal work equipment budget : Equip yourself for optimal workstation wherever you are.

    • Learning and development opportunities

  • Annual L&D budget : Use the budget for resources and tools that help you grow professionally and personally.

    • Team bonding budget and initiatives

  • Quarterly team bonding budget to encourage socialising across functions and departments.
  • Annual off‑sites (Q4) : Full day company‑wide team bonding activities and challenges.

    • #J-18808-Ljbffr

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    Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia