Network Engineer (Mandarin speaker)

Network Engineer

Job ID : Y668R94V

Location : Penang (onsite at customer site)

Work Mode : Onsite

Job Type : 12-month Contract

Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and Enterprise Application Development to drive digital transformation for global clients.

We are seeking an experienced Network Engineer to support and maintain the customers network infrastructure in Penang, with a strong focus on Cisco switches, Palo Alto firewalls, and coordination with the Taiwan HQ team.

Responsibilities

Troubleshoot, maintain, and support Cisco switches.

Manage and maintain Palo Alto firewalls.

Perform configuration, tuning, and upgrades on network devices.

Monitor network performance to ensure stability and high availability.

Coordinate with Taiwan HQ for configuration adjustments, changes, and escalations.

Document network configurations, changes, and incident resolutions.

Provide onsite support in line with the customers working hours.

Requirements

Must-have :

Minimum 4 years of experience as a Network Engineer or in a similar network-focused role.

Hands-on experience with Cisco switch troubleshooting and maintenance.

Hands-on experience with Palo Alto firewall troubleshooting and maintenance.

Able to take over responsibilities immediately with minimal training.

Good communication skills in English and Chinese (Mandarin) for coordination with Taiwan HQ.

Willing and able to work onsite in Penang, following customer working hours.

Independent, proactive, and able to handle issues with minimal supervision.

Nice-to-have :

Experience in an enterprise networking or managed services environment.

Knowledge of routing protocols (e.g. OSPF, BGP).

Familiarity with VPNs, VLANs, and network security best practices.

Exposure to network monitoring tools and ticketing systems.

Relevant certifications such as CCNA / CCNP or Palo Alto Networks certifications.