No longer accepting applications

Operations Business Coordinator

PSA BDPKuala Lumpur, Kuala Lumpur, Malaysia

30+ days ago

Job description

Company Summary

BridgeNet Solutions, a proud member of PSA Group, has been at the forefront of digital logistics since 2001. Specializing in comprehensive 4PL solutions, BridgeNet helps clients optimize their supply chains to achieve strategic goals. Serving a diverse clientele that includes Fortune 500 and Global 2000 companies, the firm manages over $5.4 billion in annual logistics spend, demonstrating its capability to navigate and enhance complex global logistics networks.

Job Summary

BridgeNet Solutions is acting as the 4PL provider for a global client. Control Towers are regional hubs that direct operational activities and provide visibility to the client. As the Control Tower Operations Business Coordinator, you will play a critical part in the tactical execution of the 4PL solution by planning transportation, monitoring exceptions, and communicating with internal and external stakeholders. This role provides the opportunity to make a clear impact on BridgeNet’s success through its importance as the first line of defense for transportation execution.

Essential Functions (Primary)

Execute freight transport, load, and consolidation planning
Execute 3PL nominations and booking process for all MOTs
Proactively identify and resolve disruptions or delays in the supply chain, working with 3PL providers, internal teams, and vendors to mitigate issues
Act as the point of contact for freight transport related communication with vendors, 4PL customer, and 3PLs
Provide solutions to shipment specific questions and inquiries to client with options
Monitor and follow up on non-compliant or missing communication events
Other functions as assigned by superiors within scope

Job Specifications

Knowledge and Skills

Operational knowledge of both SEA and AIR with added knowledge of Dangerous Goods handling is an advantage

Strong interpersonal skills and experience working with APAC environment

Industry experience in 4PL or 3PL roles

Sound understanding of a service organization

Excellent written and verbal communication skills

Ability to communicate in Chinese (Mandarin) is essential

Ability to prioritize tasks to achieve objectives

Ability to perform in a multicultural matrix environment

Proficient in Microsoft Office (Word, Excel and PowerPoint)

Education

Bachelor’s degree

Minimum of 3 years of transportation analyst / coordination experience

Demonstration of business acumen required

Travel / Meeting Requirements

Travel is expected to be less than 5%

Meetings and conference calls may be required outside of normal business hours to allow for global participation

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative

Industries

Transportation, Logistics, Supply Chain and Storage

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Operation • Kuala Lumpur, Kuala Lumpur, Malaysia