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Insights Analyst (Chinese Proficiency)

MeltwaterNilai, Negeri Sembilan, Malaysia

30+ days ago

Job description

Meltwater Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Remote work opportunity.

What We’re Looking For

Join Meltwater’s Client Insights team as an Insights Analyst contributing to bespoke reports and project management for esteemed clients. Your analytical skills will shape customized reports and assist in managing key projects, utilizing both quantitative and qualitative media analysis to offer actionable insights. Working closely with internal teams and clients, you’ll ensure timely delivery of high‑quality reports, continuously refining techniques to meet evolving client needs.

What You’ll Do

Lead newsletter and report production for clients using the Meltwater platform, providing actionable insights on brand perception, media performance, and industry trends.
Grow the team’s expertise in Government and PR / marketing insights research for the Southeast Asian market.
Generate newsletter or report templates, build queries, and process data where needed.
Maintain high standards of quality in accuracy, formatting, and visual consistency, and deliver on time.
Troubleshoot client or internal stakeholder queries and concerns.
Assist or lead in project management, tracking deadlines, managing vendors, and ensuring data hygiene of internal metrics.
Contribute to team initiatives such as workflow optimisation and project renewal.
Perform additional relevant tasks as assigned.

Who You Are

1-3 years of relevant experience, especially in Southeast Asian government or media or consumer insights research.

Excellent written and spoken English, with strong deliverable production in English.

Able to read and translate Chinese to English at a high level.

Able to work early hours (5am‑2pm) regularly for newsletter production and flexible for ad‑hoc deliverables on public holidays and weekends (overtime pay provided).

Effective in geographically distributed remote teams, combining self‑motivation with clear communication.

Proficient in Microsoft and Google Suite; knowledge of Python, Google Apps Script, and R is a plus.

Comfortable with generative AI tools to derive trends and actionable insights.

Strong critical thinking, problem‑solving, and leadership potential.

Thrives in a dynamic, fast‑paced environment, adapting quickly to new challenges.

What We Offer

Flexible paid time off for work‑life balance.

Comprehensive health insurance with an annual health check.

Discounts on selected restaurants / shops through our food delivery partner.

Employee assistance programs covering mental health, legal, financial, wellness, and behavior areas.

Complimentary CalmApp subscription.

Energetic work environment with a hybrid work style.

Family leave program that grows with your tenure.

Inclusive community and ongoing professional development opportunities.

Equal Employment Opportunity

Meltwater is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to protected status.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by applicable laws and regulations.

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Analyst Proficiency • Nilai, Negeri Sembilan, Malaysia