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Customer Service Executive - Mandarin Speaker (Wfh - Rotational Shift)

Customer Service Executive - Mandarin Speaker (Wfh - Rotational Shift)

Tribe Business Services Sdn BhdShah Alam, Selangor, Malaysia
1 day ago
Job description

Deliver exceptional service and solutions to customers, providing support background support to our customers, and work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.

Job Responsibility

  • Deliver exceptional service and solutions to customers
  • Providing support background support to our customers
  • Work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day

Job Requirements

  • Mandarin speaker preferred
  • Excellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluency
  • Ability to communicate in written professional English
  • Experience in live chat and email reply is fundamental
  • The ability to navigate in several computer platforms simultaneously
  • Familiarity with Microsoft Office tools
  • Experience in customer service and / or call center
  • High school diploma or equivalent
  • Mobile Gaming : 1 year (Required)
  • Live chat : 1 year (Required)
  • Customer service : 1 year (Required)
  • Schedule : Rotational Shift (willingness to work on rotational shifts, weekends and public holidays)
  • Job Benefits

  • Basic Salary : RM 3,000
  • 100% Work from home
  • Medical benefits
  • Paid training
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • We are an equal opportunities employer and welcome applications from all qualified candidates.

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    Customer Service Executive • Shah Alam, Selangor, Malaysia