Assistant Manager, Microsoft 365 Co-Pilot & AI platform

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The role is for engineering, integration, and administration of Microsoft 365 Copilot and AI technologies, driving innovation through AI agent development, platform enhancements, and proof‑of‑concept initiatives. The role ensures seamless integration with Microsoft services, maintains compliance and disaster recovery readiness, and collaborates closely with internal stakeholders—including the AI Council and IT operations—to deliver secure, scalable, and business‑aligned AI solutions.

Job Responsibilities

• Copilot Engineering & Integration

Serve as the go‑to expert for Copilot capabilities across Word, Excel, PowerPoint, Outlook, Teams, and other M365 apps.

Design, test and deploy Copilot AI Agents and PoC solutions tailored to support business use cases. Drive innovation by leveraging AI to improve productivity.

Manage and administer platform components ensuring stability, scalability and secure integration of AI features. Oversee configuration management and access controls for Copilot and related services.

Define and enforce governance policies for Copilot usage, including data boundaries, privacy, and ethical AI use.

Develop and maintain disaster recovery plans for AI‑enabled services. Ensure compliance with industry standards and support solutions.

Work closely with the M365 Product engineers, AI council and BU EUS IT operations to align AI initiatives with business needs. Provide Level 2 / 3 technical support for Copilot‑related services and manage feature release cycles and incident response.

Job Requirements

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up‑to‑date.

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