Retail Senior Sales Associate / Sales Associate (Sunway Pyramid, IOI City Mall, Pavillion, KLCC)

Position Summary

Strategically provide the highest levels of service to PUMA customers within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world.

Essential Functions

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
• Responsible for attending, participating in and demonstrating proficiency in all training programs, both Domestic and Global, and achieving required results within Store
• Attend and participate in Loss Prevention education, training and awareness programs
• Responsible for Loss Prevention compliance within store
• Prepare store and participate in Physical Inventory counts as directed by Store Manager
• Communicate merchandise opportunities to Store Manager
• Participate in all Marketing opportunities and events as required by Store Manager
• Participate in new store openings and / or store closings; travel may be required
• Responsible for execution and processing of both incoming and outgoing merchandise
• Accountable for ensuring execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Manager in a timely manner
• Required to comply with all operational core competencies and key accountabilities
• Abide by all requirements necessary to maintain a safe and compliant working environment; required to report all instances when this is not achieved
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Benefits

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