Mandarin Trainer for Customer ServiceTwo95 International Inc. • penang, Kedah, MY
Mandarin Trainer for Customer Service
Two95 International Inc. • penang, Kedah, MY
30+ days ago
Job type
- Quick Apply
Job descriptionDegree in discipline or equivalent diploma 3 years customer service experience with minimum 1 year training experience Fast learner and independent Minimum bi-lingual proficiency. Language proficiency in English and Mandarin is mandatory. Customer Service knowledge and / or experience is strongly preferred. Proven experience as corporate trainer in the customer service industry is a plus. Understanding of effective teaching methodologies and tools. Willingness to keep abreast of new techniques in corporate training. Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset. Affluent communication, presentation, and public speaking skills. Organizational and time management abilities. Critical thinking, analytical and decision-making abilities
Job Title -Trainer
Language - Mandarin
Reporting to Training Manager
Location - Penang
Responsibilities
- Design effective training programs.
- Prepare training materials.
- Conduct training and refreshers.
- Support and mentor new employees.
- Conduct evaluations to identify areas of improvement.
- Monitor, analyse & train trainees’ performance and call out any unusual trends.
- Identify training needs by working with operations team and QA.
Requirements
Requirements
Create a job alert for this search
Customer Service Mandarin • penang, Kedah, MY
Related jobs Immediate Hiring for CUSTOMER SERVICE SPECIALIST @ GEORGE TOWN PENANG.Must be able to speak, read and write in Mandarin or Cantonese (Traditional Chinese).
This position will require employees to do...Show more 
We are hiring a Mandarin speaking Customer Success Specialist (CSS) on behalf of our client, a leading global e-commerce brand.
In this role, you will support customers via inbound calls and emails,...Show more
Customer Support - Mandarin - Teleperformer
Two95 International Inc. • George Town, Penang, MY
Quick Apply
Last updated: 30+ days ago
Partner Service Mandarin Speaker (WFH Opportunity)
Concentrix • Central George Town, Penang, Malaysia
Concentrix Federal Territory of Kuala Lumpur, Malaysia.Be among the first 25 applicants.Direct message the job poster from Concentrix.
Working days : 5 working days and 2 off days in a week.Intake Da...Show more
Last updated: 3 days ago • Promoted
Mandarin Speaker - Customer Support (Remote After 3 Months)
Concentrix • Batu Kawan, Penang, Malaysia
A customer service provider is seeking an entry-level customer service representative in Kuala Lumpur.The role offers a basic salary of RM3000, with potential allowances and the ability to work fro...Show more
Last updated: 3 days ago • Promoted
Academic Advisor, English & Mandarin Speaking (Relocate to New Zealand!)
Crimson Education • Bayan Lepas, Penang, Malaysia
Academic Advisor, Mandarin Speaking (Relocate to New Zealand!).As a Bilingual Academic Advisor, you’ll be part of the engine driving Crimson’s growth in New Zealand.
You will connect ambitious famil...Show more
Last updated: 13 days ago • Promoted
Customer Service Team Lead - Mandarin
Teleperformance • Bayan Lepas, Penang, Malaysia
In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Significant exp...Show more
Last updated: 30+ days ago • Promoted
Customer Service Representative - Mandarin (Work from Home) - Open for Local Malaysians only
TP • Central George Town, Penang, Malaysia
We are seeking enthusiastic and customer-focused individuals to join our team as.Customer Service Representatives (Mandarin-speaking) WORK FROM HOME.
In this role, you will be the first point of con...Show more
Last updated: 1 day ago • Promoted
Mandarin Contact Center Leader — Global Ops & Growth
Teleperformance • George Town, Penang, Malaysia
A leading business process outsourcing company in Penang seeks an experienced BPO Assistant Manager.The role involves managing overall performance, ensuring service delivery, and providing mentorsh...Show more
Last updated: 14 hours ago • Promoted • New!
Contact Center Manager - Mandarin
Teleperformance • George Town, Penang, Malaysia
If you have proven 1 year BPO Assistant Managerial experience, we have something for you!.Bachelor’s degree or equivalent diploma.
Dynamic leader with experience and passion for managing large and d...Show more
Last updated: 30+ days ago • Promoted
Customer Service Representative (WFH, Eng & Mandarin)
Hiredly X • George Town, Penang, Malaysia
Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy.
Handle a high volume of interactions efficiently while clarifying complai...Show more
Last updated: 30+ days ago • Promoted
Mandarin Training Specialist — Elevate BPO Performance
Teleperformance • Bayan Lepas, Penang, Malaysia
A leading customer service provider in Malaysia is seeking a qualified Trainer to support their Customer Service team.The ideal candidate will facilitate training for new hires, assess performance,...Show more
Last updated: 6 days ago • Promoted
Customer Success Specialist - Mandarin (Penang)
TP • PenangMalaysia, Penang, Malaysia
Sourcing Specialist at Teleperformance (TP).The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiri...Show more
Last updated: 20 days ago • Promoted
Trainer - Mandarin
Teleperformance • George Town, Penang, Malaysia
In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Bachelor's Degr...Show more
Last updated: 30+ days ago • Promoted
Customer Success Specialist - Mandarin - Penang
TP • PenangMalaysia, Penang, Malaysia
Love helping people? Join us as the.Be part of a team that values protecting personal data and delivering top-notch service in a friendly, growth-focused environment.
Diploma / Degree (any field) - Mi...Show more
Last updated: 30+ days ago • Promoted
Customer Success Specialist - Mandarin Speaker - Penang
Arvion Services • Bayan Lepas, Penang, Malaysia
Quick Apply
Last updated: 14 days ago
Remote Bilingual Customer Service Rep – Mandarin / English
TP • Batu Kawan, Penang, Malaysia
A leading customer service outsourcing firm is seeking a highly motivated Customer Service Representative who speaks Mandarin.
The role involves assisting customers via phone, email, and chat, ensur...Show more
Last updated: 14 hours ago • Promoted • New!
Mandarin-Speaking M365 / Teams / SharePoint Specialist — Remote
Rapsys Technologies Pte Ltd. • Central George Town, Penang, Malaysia
A leading technology solutions provider is hiring a Microsoft 365 / Teams / SharePoint Specialist fluent in Mandarin to support global clients in optimizing workplace solutions.The role involves provid...Show more
Last updated: 14 hours ago • Promoted • New!
Project Manager, Service Delivery - Mandarin Fluency Required
CommandLink • Bayan Lepas, Penang, Malaysia
Project Manager, Service Delivery – Mandarin Fluency Required.SaaS platform providing network, voice services and IT security solutions, helping corporations consolidate core infrastructure into a ...Show more
Last updated: 11 days ago • Promoted
Customer Service Representative - Mandarin Speaking
TP • PenangMalaysia, Penang, Malaysia
Be among the first 25 applicants.The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists.Communicate ...Show more
Last updated: 30+ days ago • Promoted