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ERP Support Specialist (Finance modules; Any ERP products)

ERP Support Specialist (Finance modules; Any ERP products)

TIMESCONSULTKuala Lumpur, Kuala Lumpur, Malaysia
15 hours ago
Job description

ERP Support Specialist (Finance modules; Any ERP products)

Direct message the job poster from TIMESCONSULT

Company Background

A multinational and well-established insurance company.

Working Location

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Working Mode

Hybrid (3 days office; 2 days home)

Job Description

  • Provides senior subject matter expertise for the company's Finance systems (PeopleSoft, Hyperion Suite, Essbase) in support of Finance users and processes ("record to report" and "plan to project").
  • Responsible for day to day management of complex financial processes ("record to report" and "plan to project") and associated tasks in coordination with the business and deliverable calendars.
  • Acts as a point of escalation for complex issues and problems and conducts or coordinates research and / or resolution.
  • Coordinates problem management including root cause analysis and formulation of action plans to prevent reoccurring problems.
  • Develops business requirements, approves specifications, documents procedures & processes, tests transactions, and assists in implementation as team leader / project manager or as a subject matter expert on cross functional IT / business teams developing financial systems or financial accounting transactions and controls within administrative systems.
  • Acts with very little direction. Communicates unresolved problems to management.
  • Interacts with internal and external customers.
  • May provide training and guide the activities of entry-level staff members.
  • Provides data and reporting of KPI’s and trends to Management, Business Partners, IT Partners and others on an ad-hoc, weekly, monthly basis as needed. Drives ticket analysis and develop strategies for improvement.
  • Partners with peers both in region and globally to ensure seamless service and escalation, uniformity of processes, and continued encouragement of process improvement and LEAN initiatives.

Job Requirements

  • Minimum of 2 year’s total experience providing user / systems support, preferably in the Finance industry. Strong analytical, interpersonal, communications, prioritization, time and project management skills.
  • BA / BS degree, preferably in Computer Science / Information Systems, Finance, Accounting, OR equivalent experience.
  • Thorough knowledge of Finance functions, processes and systems (PeopleSoft, Hyperion Suite, Essbase).
  • Strong proficiency with computer systems, PCs and financial software applications (i.e. spreadsheets, financial modeling software). Strong knowledge of accounting concepts, principles and practices.
  • Ability to present and communicate concisely and clearly with conclusions and recommendations in a manner that both financial & non-financial audiences can understand.

    • Seniority level

  • Associate

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Staffing and Recruiting

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    Finance Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia