IT Executive

Job Responsibilities

Serving as the first point of contact for IT support within the organisation and providing technical support to employees regarding hardware, software, and network issues.

Install, configure, and maintain Windows OS and required applications on PCs and laptops. Monitor and maintain wired and wireless network infrastructure to ensure optimal performance and security.

Providing system support to application needs and maintaining the door access system.

Setup, Support & Coordinate VOIP system.

Collaborate with other IT team members to implement IT projects and initiatives.

Ensure security and privacy of networks and computer systems.

Organise and schedule upgrades and maintenance without deterring others from completing their work.

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).

Maintaining IT inventory and asset management systems.

Maintain records / logs of software installs, repairs, fixes and loans, and maintenance schedule.

Job Requirements

• Diploma or Bachelor's Degree in Computer Science, Information Technology, or a related field.
• 1-2 years of experience.
• Proven experience in IT support or a similar role.
• Strong knowledge of computer hardware, software, and network systems.
• Proficiency in troubleshooting and resolving technical issues.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem‑solving and analytical thinking abilities.
• Fresh graduates are welcome to apply.

A Rewarding Place

You have the opportunity to work with a creative and collaborative team at the forefront of technology, trends and practices. We are huge advocates for career development and our global operations provide opportunity for professional mobility. Be inspired to grow your abilities, learn from experiences and build the skills you need to forge ahead.

EQUAL OPPORTUNITY EMPLOYER

AEM is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive environment where differences are valued and encouraged. We employ individuals who align with our values and meet the requirements of the role. All qualified applicants will receive consideration for employment.

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