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Associate, Bid and Design, Shared Services Center

Associate, Bid and Design, Shared Services Center

HaworthKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Associate, Bid and Design, Shared Services Center

Haworth, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Purpose

Support sales and project teams on design and specification works and collaborate as a trusted partner in solutions on products and services to fulfill customers’ desired workspaces strategy. The ultimate objective is to perform all tasks within requested timelines and accuracy in pricing and cost estimation for maximum yield in financial results and operational performances.

Bidding & Tender

  • Work with Sales Team to understand tender requirements and prepare tender responses.
  • Prepare design and specification works on typical product configuration, space planning and floor plan layout.
  • Once drawings are finalized, prepare proposal with bill of quantity, images of products, comprehensive product specifications and solutions on products and services, with approved margins to fulfill technical specifications and requirements of customer’s scope within the tender.
  • Communicate and collaborate with Haworth factories and third‑party suppliers with CAD drawings of non‑standard products to get pricing and lead time for quoting to customer specifications.
  • Work closely with Shared Service Centre Visualisation teams on visualisation requests to substantiate the value propositions of proposals created for customers.
  • Prepare data and pricing for third‑party product data creation for order files and entry.
  • Create Operational Maintenance Manual / Product presentation in Microsoft PowerPoint format.
  • Maintain all drawings and files in the archive library.
  • Ensure all drawings and quotations to customers are submitted on time.

Bidding & Tender (at business units)

  • Consolidate and verify all relevant documents for relevancy, accuracy and completeness and compile for response to tender and work with Sales for submission before the deadline.
  • Support Bid & Design Manager in coordinating and liaising with Shared Service Centre on deliverables and timelines and act as the intermediary to provide clarification on the scope of the tender.
  • Create presentation / mood boards for mockup exercise.
  • Create presentation materials in Microsoft PowerPoint format for sales presentation.

    • Life Cycle Services

  • Work with Project / Life Cycle Service Manager on churn / reconfiguration / service works on the request of the customers to create pricing and proposals.
  • Prepare margin calculations for service works to log in the service orders by Shared Service Centre Order Services Team.
  • Prepare OBK files to order spare parts for reconfiguration services and warranty replacement services for order entry.

    • Order Placement

  • Cross‑check all order documents submitted by Sales are completed with proper approval by management and customers before dispatching to Shared Service Centre Order Services for order entry.
  • Prepare all OBK files and Margin Calculations for the project for order entry, ensuring the quality in pricing, discounts and specifications are correct.
  • Validate any clarification asked for by the Shared Service Centre Order Services and / or Sales.

    • Job Requirements

  • Diploma / Degree in Architecture Design, Industrial Design, Interior Design, or related fields.
  • Minimum 1 year of commercial experience in preparing quotations, with proficiency in Excel, Word, PowerPoint, AutoCAD, PCON, Adobe Photoshop, InDesign, SketchUp, and Project Symbols.
  • Excellent written and verbal communication skills, with English proficiency preferred.
  • Dedicated and meticulous, with great attention to detail.
  • Ability to work independently and collaboratively as a team player.

    • About Us

    Haworth is one of the world's largest manufacturers of office furniture, providing solutions for tomorrow's customers worldwide. At the center of our work is the human being : what does a person need to work, what pushes them, motivates them and what makes people feel comfortable at work? Only if we can answer that question, we are able to introduce designs to our customers that will help them achieve their goals. To stay one step ahead, we invest in research, have a worldwide network of partners, and are part of think tanks around the world. The family‑owned company, headquartered in Holland, Michigan / United States, employs more than 8,000 people and is represented in more than 150 countries in Asia, Europe and America with subsidiaries and partners.

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    Service Associate • Kuala Lumpur, Kuala Lumpur, Malaysia