Admin Assistant

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ : EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.  With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

As an Admin Assistant, in Admin your role will be manage the office’s daily operations, ensuring a well-organized and efficient working environment.

ROLES & RESPONSIBILITIES

• Manage the front desk / reception as the first point of contact for guests, employees and vendors. Welcome visitors warmly, ensuring a positive first impression of the company in a professional manner.
• Manage incoming calls by screening, addressing customer inquiries, taking accurate messages, and transferring calls to the appropriate department promptly and courteously.
• Handle incoming and outgoing correspondence, including documents and parcels via domestic and international couriers like DHL and GDex, and coordinate daily pickups. Collect mail from the mailroom.
• Maintain records of commercial invoices and create commercial invoices for domestic parcels for domestic and international in compliance with customs regulations.
• Assist with office maintenance tasks such as coffee machine upkeep, light replacements, air-conditioning checks, minor wiring repairs, and toilet maintenance (e.g., leaks, overflow, drainage issues). Report any malfunctions and act as the main contact with building management or contractors.
• Oversee the office maintenance schedule for items such as the coffee machine, water dispenser, toiletries, pest control, air-conditioning checks, landscaping and others as needed. Ensuring timely renewals of all maintenance contracts.
• Coordinate with building management on work permits arrangement for vendors, contractors, and suppliers as needed.
• Coordinate application of building access cards and process requests for replacements for lost cards. Maintain an accurate record / data of issued building access card.
• Monitor and report on renovation activities to management during and after work hours.
• Manage meeting room booking system and ensure meeting space with necessary supplies and equipment.
• Prepare monthly order of pantry supplies and ensure sufficient supply in meeting rooms and the pantry is functional.
• Supervise cleaning staff to maintain office cleanliness and hygiene.
• Manage locker assignments for employees on hybrid work arrangements and office keys records.
• Support travel arrangements for employees, including flights and hotel bookings as and when required. Arrange hotel bookings for employees to travel to attend training and business trip. Manage the annual renewal of corporate hotel rates.
• Maintain filing systems and a contacts database.
• To perform any other duties as assigned by the Superior.

POSITION REQUIREMENTS

PERKS & BENEFITS

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at :   http : / / www.riamoneytransfer.com /

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.