Business Development Executive
UNT OIL COMPANY SDN BHDKlang City, Selangor, Malaysia3 days ago
Job descriptionInitiate contact through various means with potential customers in the countries assigned Follow up on new customer leads to establish customer needs and respond appropriately to start the customer relationship Build relationships with existing clients by understanding their needs and assisting with their queries Facilitate client orders, payment and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics) Prepare costing, quotations and administrative duties of the Business Development Department Analyse customer order history, behaviours, business needs and suggest more cost-effective solutions for the customer Analyse customer order history, monitor repeat orders, take actions to understand situation and provide suggestions to the Business Development Manager on follow-up actions Suggest alternative products (e.g. more cost competitive, better performance) to existing customers Address and resolve customer complaints / feedback by providing appropriate short-term solutions (e.g. remedies for damages), analyse root cause(s) and recommend preventive actions by working with internal stakeholders Tabulate and analyse sales data, and prepare quarterly / half yearly sales report and sales presentations to customers Coach and guide new customers in their business setup and enhance product offerings Diploma in any discipline Bachelor’s degree in any discipline an advantage Proactive in building relationships and proposing solutions Highly meticulous and able to meet tight deadlines Proficient in verbal and written English and / or Mandarin to be able to interact with customers effectively Resourceful in identifying avenues and alternatives to identify potential new customers Analytical and problem-solving skills Good understanding of lubricant products Good interpersonal skills and customer service skills Proficient in MS Office Word and Excel Knowledge of SAP B1 an advantage
Job Objective
- Build strong relationships and manage existing customers, facilitate transactions, and work with internal stakeholders to cater to customers' needs
- Source for potential new customers through active research
Core Responsibilities
Business Development
Account Management
Job Specifications
Minimum education qualifications
Key job-specific competency requirements
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Development Executive • Klang City, Selangor, Malaysia