Customer Service Executive

Key Responsibilities :

• Coordinate calls and relocation of toner and spare parts to customer locations.
• Respond promptly to customer requests regarding supplies and replacements.
• Monitor inventory levels and request replenishments when necessary.
• Liaise with logistics and warehouse teams to ensure timely dispatch and delivery.
• Track shipment status and provide updates to customers.
• Maintain accurate records of stock movements and customer transactions.
• Resolve customer complaints or issues related to deliveries or stock.
• Ensure compliance with company policies and service standards.
• Prepare basic reports on relocation activities and customer feedback.
• Support other customer service functions as needed.

Job Type : Full-time

Pay : From RM3,000.00 per month

Benefits :

Work Location : In person