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Head of HR

Head of HR

Robert WaltersGeorge Town, Penang, Malaysia
22 hours ago
Job description

Overview

An exciting opportunity has arisen for an accomplished Head of Human Resources to join a prominent Travel & Tourism group of companies based in Penang. This pivotal role is designed for someone who thrives on shaping and executing HR strategies that drive sustainable business growth, foster a high-performance culture, and champion talent retention and advancement.

As the Head of Human Resources , you will work closely with Senior Management to ensure consistent HR practices across multiple entities, making a significant impact on organisational success. The position offers the chance to influence group-wide objectives, lead transformative people initiatives, and nurture a collaborative, values-driven workplace. If you are passionate about building inclusive environments where employees can flourish and are eager to play a key part in strategic decision-making at the highest level, this is your ideal next step.

  • Play a central role in designing and implementing HR strategies that align with ambitious group-wide goals, ensuring consistency and excellence across several companies within the organisation.
  • Drive impactful talent management initiatives by overseeing recruitment for senior roles, developing leadership pipelines, and fostering employee engagement programmes that support long-term retention and career progression.
  • Enjoy the opportunity to shape a collaborative and inclusive work culture while working alongside supportive senior leaders who value your expertise in creating positive change throughout the business.

What you’ll do

As Head of Human Resources based in Penang, you will be entrusted with leading the full spectrum of HR strategy and operations across several dynamic businesses within the group. Your days will be filled with meaningful collaboration alongside Senior Management as you craft forward-thinking people strategies that underpin organisational success. You will have the autonomy to drive workforce planning initiatives that anticipate future needs while also focusing on immediate priorities such as talent acquisition for key roles. By championing employee engagement programmes and nurturing an inclusive culture rooted in shared values, you will help create an environment where every team member feels supported to grow. Your expertise will be called upon to ensure robust compensation frameworks are maintained in line with market standards while upholding rigorous compliance with local employment regulations. In addition to these strategic responsibilities, you will oversee essential HR operations—leveraging data analytics for actionable insights—and manage administrative processes that keep daily office life running smoothly. Success in this role means being a dependable partner to leadership teams while always advocating for employees\' well-being.

  • Collaborate with Senior Management to design and implement comprehensive HR strategies that support the overall objectives of the group and promote sustainable business growth.
  • Lead workforce planning efforts, including organisational development and succession planning, to ensure the right talent is in place for current and future needs.
  • Champion employee engagement initiatives and culture-building activities aimed at strengthening retention and nurturing a high-performance environment.
  • Oversee recruitment processes for senior and critical positions across multiple companies within the group, ensuring top talent acquisition aligns with business priorities.
  • Develop and implement effective retention strategies to reduce turnover rates while supporting leadership development, training programmes, and career advancement frameworks.
  • Ensure fair, competitive compensation structures by managing salary reviews, benefits administration, rewards systems, payroll governance, and compliance in partnership with Finance teams.
  • Act as a trusted advisor to both management and employees on all HR-related matters, providing guidance on policies, procedures, grievance handling, disciplinary cases, and employee relations.
  • Maintain strict compliance with Malaysian labour laws, statutory requirements, and internal company policies to mitigate risk and uphold best practices.
  • Oversee HR operations including systems management, records maintenance, statutory reporting obligations, data analytics for workforce insights, and effective budget management.
  • Supervise general administrative functions to guarantee smooth day-to-day office operations while aligning HR processes with broader administrative services such as office policies and staff record management.

    • What you bring

    To excel as Head of Human Resources in this influential role based in Penang, you will bring extensive hands-on experience from senior HR positions where you have shaped policy at both strategic and operational levels. Your academic background will be complemented by professional certifications that demonstrate your commitment to continuous learning within the field. You will have honed your understanding of Malaysian employment legislation through years of practical application—ensuring not only compliance but also best practice implementation across diverse business units. Your approachability combined with strong stakeholder management abilities enables you to build trust quickly among colleagues at all levels. You are adept at navigating complex recruitment landscapes for critical hires while simultaneously investing in long-term leadership development frameworks that empower others. Experience gained from multi-site organisations equips you well for managing distributed teams effectively. If your background includes time spent within hospitality or non-profit environments—where empathy and adaptability are paramount—you will find yourself especially well-suited to this collaborative setting.

  • A Bachelor\'s degree in Human Resources Management, Business Administration or a related field is required; additional HR certification would be considered an advantage for this position.
  • At least 10 years of progressive experience within human resources functions is essential, including a minimum of 3 years spent in a senior management capacity overseeing multi-faceted teams or departments.
  • Comprehensive knowledge of Malaysian labour law coupled with practical experience applying statutory requirements within complex organisational settings is vital.
  • Demonstrated track record of success in talent retention strategies as well as succession planning initiatives that support ongoing career development for employees at all levels.
  • Exceptional interpersonal skills are necessary for effective communication with diverse stakeholders including executives, managers, staff members and external partners alike.
  • Proven ability to manage recruitment processes for senior-level appointments while also developing leadership pipelines through targeted training programmes.
  • Experience working within multi-location office environments is highly desirable given the scope of responsibility across several companies within the group structure.

    • What sets this company apart

    This organisation stands out as a respected leader operating across multiple industries in Penang—offering stability paired with exciting opportunities for personal growth. Employees benefit from being part of a forward-thinking group committed to nurturing talent at every stage of their careers. The company places great emphasis on fostering an inclusive workplace where everyone\'s contributions are valued equally; diversity is celebrated as a source of strength rather than simply a metric. With supportive leadership dedicated to transparent communication and ethical practices throughout all levels of operation, you can expect your voice to be heard when it comes to shaping future policies or suggesting improvements. The organisation\'s focus on sustainable business growth ensures ongoing investment in people-centric initiatives—from advanced training opportunities through to wellness programmes—making it an employer genuinely invested in its team\'s long-term success.

    What\'s next

    If you are ready to make a lasting impact by shaping people strategy at one of Penang\'s most respected groups—this is your moment!

    Apply today by clicking on the link provided; take the next step towards advancing your career as Head of Human Resources.

    Do note that we will only be in touch if your application is shortlisted.

    Agensi Pekerjaan Robert Walters Sdn Bhd

    Business Registration Number : -T

    Licence Number : JTKSM 423C

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    Head Of Hr • George Town, Penang, Malaysia