Job Description
Fresh Graduates are encouraged to apply)
Location : Penang / Kuala Lumpur
- Support business and HR-related applications
- Provide technical assistance and support for incoming queries and application issues
- Perform Level 2 / Level 3 (L2 / L3) troubleshooting
- Conduct system requirement studies and prepare detailed documentation
- Assist in project implementation, coordination, and system enhancement
- Collaborate with users and cross-functional teams to understand and resolve application-related issues
Qualifications
Fresh graduates or candidates with 1–2 years of experience in application support across distributed environmentsKnowledge or experience in the following platforms is an advantage :Microsoft SQL ServerReact NativeCrystal ReportsProficient in Microsoft Excel, Word, and PowerPointExperience with Human Resource Management Systems (HRMS) is an added advantageStrong interpersonal and communication skills in both written and spoken EnglishAble to work effectively in a cross-cultural environmentStrong analytical and problem-solving skills with attention to detailAble to manage multiple tasks and competing prioritiesGood understanding of support processes and change managementAble to work independently with minimal supervision, and also a reliable team playerAdditional Information
Salary Range : RM2,500 to RM3,500