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Admin Cum Customer Service

Admin Cum Customer Service

Focusfit Gym Sdn Bhd (Fit Kingdom Plus)Kuala Lumpur, Kuala Lumpur, Malaysia
7 days ago
Job description

Requirements

  • Good communication and interpersonal skills
  • Organised, responsible, and able to multitask
  • Proficient in Microsoft Office (Excel, Word, etc.)
  • Friendly and customer-oriented attitude
  • Fitness background or interest in the fitness industry is a strong advantage
  • Experience in admin or customer service is preferred

Responsibilities

  • Perform general administrative duties such as data entry, filing, and document handling
  • Respond to customer inquiries via phone, email, or messaging platforms in a friendly and professional manner
  • Manage bookings, memberships, and client records
  • Coordinate with trainers and internal teams to ensure smooth daily operations
  • Assist in handling social media messages or basic customer follow-ups
  • Support in day-to-day operations of the fitness studio or gym
  • Any other ad-hoc tasks as assigned
  • Benefits

    Annual leave

    Sick leave

    Maternity

    Public holidays

    Medical reimbursementPerformance bonus

    Retirement fund contributions (e.g., EPF, SOCSO)

    Skills

    Communication Skills Problem-Solving Skills Customer Service Skills Computer Skills Attention to Detail Organizational Skills Account Management

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    Cum Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia