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Admin Cum Customer Service

Focusfit Gym Sdn Bhd (Fit Kingdom Plus)Kuala Lumpur, Kuala Lumpur, Malaysia

7 days ago

Job description

Requirements

Good communication and interpersonal skills
Organised, responsible, and able to multitask
Proficient in Microsoft Office (Excel, Word, etc.)
Friendly and customer-oriented attitude
Fitness background or interest in the fitness industry is a strong advantage
Experience in admin or customer service is preferred

Responsibilities

Perform general administrative duties such as data entry, filing, and document handling

Respond to customer inquiries via phone, email, or messaging platforms in a friendly and professional manner

Manage bookings, memberships, and client records

Coordinate with trainers and internal teams to ensure smooth daily operations

Assist in handling social media messages or basic customer follow-ups

Support in day-to-day operations of the fitness studio or gym

Any other ad-hoc tasks as assigned

Benefits

Annual leave

Sick leave

Maternity

Public holidays

Medical reimbursementPerformance bonus

Retirement fund contributions (e.g., EPF, SOCSO)

Skills

Communication Skills Problem-Solving Skills Customer Service Skills Computer Skills Attention to Detail Organizational Skills Account Management

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Cum Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia