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Sales Associate
MontblancKuala Lumpur, Kuala Lumpur, Malaysia9 hours ago
Job descriptionWelcome & handle the clients in the respect of the Maison’s standards (in the Store, on the phone, by mail, or during events) Advise, convince & ensure that each sales is handled accordingly Ensure and determine the prospect and the follow-up with new clients (local and international) Invite clients to activations and / or events, with post follow-up Take care of each case according to the Maison’s standards Follow up on each case and communicate to the Store Manager each problem Reception & transfer Take part on inventory management / stocktake Check that all products are correctly handled & priced Look after the merchandising (products are correctly emphasised according to the Store priorities, cleanliness, prices, etc.) Strong communicator with clients, team and cross functional colleagues and stakeholders Minimum 2 years of experience from retail handling with multiple categories and familiar with luxury retail requirements Digitally savvy and able to pick up new technologies (Mobile APPs, social media, Zoom, Teams etc) that would be explored for clienteling and internal communications.
Montblanc Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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MAIN PURPOSE
Most important role as the Sales Associate is the direct link between the Product and Customer. To deliver seamless customer experience as exceptional people delivering and exceptional product, building Customer loyalty and relationships while delivering sales productivity.
Key Responsibilities
Sales
- Developing strong sales turnover for the Store in accordance with the store strategy
- Meeting the turnover targets set by the Store Manager
- Respecting discount policy
- Achieve Key performance indicators defined by the Store Manager
Client Management
Customer Service SAV
Product / Merchandise / Inventory Management
Qualifications
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Sales Associate • Kuala Lumpur, Kuala Lumpur, Malaysia
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