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Customer Service Assistant - Front Office

Thong Sia Sdn BhdKuala Lumpur, MY

5 days ago

Job description

Receive and resolve enquiries by customers and dealers either walk-in or over phone -Receive and prepare job sheet for watches / clocks received by hand or courier -Monitor to ensure timely delivery of repaired / serviced watches / clocks back to customers and dealers -Handle over-the-counter operation, billing and receive payment -Prepare periodic reports -Keep record and filing -Any other ad-hoc duties / tasks assigned from time to time [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-thong-sia-sdn-bhd-job-customer-service-assistant-front-office]

Minimum SPM or equivalent preferably with experience in Customer Service environment -Proficient in Microsoft Office and computer literate, working experience in Autocount accounting software with e-invoicing is preferred -Good command in both written and spoken English, Bahasa Malaysia and Mandarin -Preferably able to converse in local Chinese dialects to effectively communicate with Chinese dialect-speaking customers and dealers -Excellent interpersonal skills, self-disciplined, task-oriented and independent -Fresh school leavers are welcome to apply

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Customer Service • Kuala Lumpur, MY