Overview
Contractor Care Coordinator - Immediate Start, Kuala Lumpur
2 days ago. Be among the first 25 applicants.
Salary : 4500RM - 6000RM dependent on experience. Contract Recruitment Service role.
About Us
At Spencer Ogden, our mission is to lead globally in Sustainability Staffing. We are proud recipients of awards including Best and Brightest in Wellness (2021 & 2022), Top Workplaces (2022), and the Sustainability Award (2022). We are dedicated to providing top-notch services to both our clients and contractors, and pride ourselves on creating a supportive environment where everyone is valued.
Contractor Care Coordinator – Responsibilities
- Serve as the primary contact for contractors, addressing queries and resolving issues.
- Regularly check in to meet their needs and offer support via phone and email.
- Coordinate timesheet submissions, ensure timely approvals, and manage contractor expenses with proper documentation.
- Organise welcome calls for new contractors and assist with pre-assignment queries.
- Ensure compliance with legislation and location changes, in collaboration with payroll teams. Monitor feedback to improve service.
- Manage contract extensions and upload documentation to the CRM (Bullhorn).
- Keep contractor records current and perform routine system audits for accuracy.
- Coordinate visa, work permit applications, and travel logistics for contractors, ensuring mobilization and demobilization with client approvals.
- Share potential leads and candidates with the sales team and assist with additional duties as assigned by your manager.
What We’re Looking For
Proven experience in contractor care, contractor management, or customer service.Experience in contract recruitment is an advantage.Strong problem-solving abilities and proactive issue management.Exceptional communication and interpersonal skills.Excellent organisational skills, with an ability to manage multiple tasks efficiently.Our Recruitment Process
Complete your AssessFirst online assessment. Please ensure that you check the box to allow your profile to be shared with us when creating the account :Telephone / Teams Screen by the Talent Team and / or a video interviewHiring Manager video or face-to-face interviewOffer and acceptanceHR onboarding and welcome to Spencer OgdenHow To Apply
Please apply below. We look forward to hearing from you!
Stay connected with us on Instagram, Facebook, and LinkedIn @spencerogden_emea and follow and #ProudToBeSO.
Details
Seniority level : Entry levelEmployment type : Full-timeJob function : OtherIndustries : Staffing and RecruitingReferrals increase your chances of interviewing at Spencer Ogden by 2x.
Get notified about new Care Coordinator jobs in Greater Kuala Lumpur.
Locations mentioned : Bukit Jalil, Kuala Lumpur, and surrounding areas in Federal Territory of Kuala Lumpur, Malaysia.
#J-18808-Ljbffr