Senior Project Analyst Excellence

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Role Overview

The Project Analyst serves as a key internal resource who bridges the gap between business needs and technical teams. They play a crucial role in digital transformation initiatives impacting customer service and contact center operations.

Core Responsibilities

Requirement Gathering & Management

• Act as the Point of Contact (PIC) for internal stakeholders regarding digital transformation projects.
• Collect and analyze business requirements for call solutions (e.g., IVR, automatic call distribution) and CRM solutions.
• Document functional and non-functional requirements.
• Maintain a clear and updated backlog of system development requests and enhancements.

Project Coordination and Communication

System Development & Management

Digital Transformation Initiatives

Quality Assurance & Support

Key Technologies and Tools

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

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