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Manager, Enterprise Operations

Manager, Enterprise Operations

MastercardKuala Lumpur, Kuala Lumpur, Malaysia
3 days ago
Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Enterprise Operations Overview :

As the Manager for Enterprise Operations, you will support and assist with the design, architecture, implementation, security of large multi-site, multi-vendor MPLS network communication environments.

The Role

  • Manage and implement network projects.
  • Develop detailed requirements for upgrading existing corporate and Mastercard networks, as well as re-architecting network segments in order to facilitate new requirements, technologies and growth.
  • Resolve network communications and operations problems impacting customer or backbone access and performance globally.
  • Participate in telecommunications-related initiatives.
  • Research and develop innovative solutions around unified network solutions.
  • Support assigned regional projects, which include responsibility for planning; time and cost control; resource utilization and implementation.
  • Support Vendor management.

All about You

  • Bachelor’s degree in computer science, Math, or Engineering or equivalent combination of education and experience will be preferred.
  • Minimally 5 years of overall IT experience in the following areas : Networking, including LAN / WAN; Firewalls; wireless; Security and encryption technologies.
  • Experience with TCP / IP protocol communications.
  • Broad of Cisco’s product portfolio.
  • Broad knowledge of Project Management methodology and best practices.
  • Knowledge of Network diagnostics, BGP, SNMP, VPN, SSH, MPLS technologies.
  • Excellent verbal and written communications skills.
  • Self-starter with demonstrated listening skills.
  • Demonstrated leadership as a mentor by coaching team members and guiding the team in applying sound judgment to effectively resolve challenges.
  • Limited supervision; work may be reviewed for direction and strategy.
  • Work Arrangements

  • Hybrid working environment while supporting a 24 by 7 Global Network operations.
  • Willingness to work in a shift-based environment, including nights, weekends, and holidays as required.
  • Corporate Security Responsibility

  • Abide by Mastercard’s security policies and practices.
  • Ensure the confidentiality and integrity of the information being accessed.
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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    Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia