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Customer Service Executive

Sim & Hooi Dental Centre (KL) Sdn. Bhd.Klang Lama, Kuala Lumpur, Malaysia

19 days ago

Job description

Requirements

Minimum education : SPM and above
Proficient in Mandarin / Cantonese (compulsory), English and Bahasa Malaysia
Fresh graduates are encouraged to apply.
Previous working experience in customer service, or customer service related fields (i.e. Dental Clinic, Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette.
Good communication and interpersonal skills.
Knowledge in handling basic computer (Microsoft Excel / Word etc).
Ability to multi-task, prioritize and manage time effectively
Social media savvy

Responsibilities

Handle receptionist duties

Prepare staff monthly working schedule

Manage inventory (monitor stock check, prepare inventory list, contact suppliers, place order)

Upkeep of office supplies

Train new staff on receptionist skill

Provide feedback to superior and brainstorming ideas to improve the work / situation

Monitor product sales

Problem solving

Handle emergencies

Benefits

Annual Leave

EPF & SOCSO

Dental Treatment

Medical Insurance after 2 years service (T&C applies)

Bonus

Career Advancement

Yearly Increment

Near Bus Stop

Training Provided

Yearly appreciation

Skills

Communication Skills

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Customer Service Executive • Klang Lama, Kuala Lumpur, Malaysia