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CRM Analyst
CRM AnalystCareCone Group • Kuala Lumpur, Kuala Lumpur, Malaysia
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CRM Analyst

CRM Analyst

CareCone Group • Kuala Lumpur, Kuala Lumpur, Malaysia
5 days ago
Job description

Marketing & Data Analyst

We are looking for a Marketing & Data Analyst to lead CRM operations, automated marketing campaigns, customer insights, and business intelligence reporting. This role is ideal for someone who enjoys working at the intersection of marketing, analytics, and CRM technology—transforming data into smarter customer engagement, improved retention, and business growth.

What You’ll Do

  • Build customer journeys , segmentation models, and retention strategies
  • Develop Power BI dashboards , KPI reports & automated insights
  • Manage CRM data quality (SAP C4C, Marketing Cloud)
  • Execute marketing campaigns & events (TGR, Carlist Motor Show, nationwide activities)
  • Analyze customer behavior & deliver actionable insights for business growth
  • Collaborate with cross-functional teams to optimize engagement & loyalty

What We’re Looking For

  • 3 years’ experience in CRM, marketing analytics, or marketing automation
  • Hands-on with Power BI, SQL, Excel (Power Query) Salesforce Marketing Cloud
  • Strong analytical mindset & data storytelling skills
  • Seniority Level

    Entry level

    Employment Type

    Full-time

    Job Function

    Advertising and Other

    Industry

    Internet Marketplace Platforms

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    Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia

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