Job Description
We are a global force in the transformation of mobility — operating across more than 40 markets and managing othe world’s largest vehicle fleets. Our mission is bold : to accelerate the shift toward smarter, greener, and more connected mobility solutions. We partner with forward-thinking businesses to design fleet and mobility strategies that create real impact — economically, environmentally, and socially.
At the heart of our success is a commitment to innovation, digitalization, and sustainability. We’re not just adapting to the future — we’re defining it. By joining our team, you become part of a purpose-driven organization where your ideas, expertise, and ambition directly shape tomorrow’s mobility landscape.
Here, you’ll work alongside passionate professionals, tackle meaningful challenges, and help drive a mobility revolution that matters. If you're ready to make a difference and grow with a company that’s building what’s next — we’re ready to meet you.
Role Overview :
Drive long-term business growth and customer success through proactive portfolio leadership, strategic account development, and deep market insight. Champion high-impact client relationships, deliver innovative mobility and service solutions, and steer the organization toward sustained profitability and market leadership.
Key Internal Collaboration Partners :
Key Responsibilities :
Portfolio Leadership & Growth Strategy
Lead the strategic expansion and management of a high-value client portfolio, identifying and unlocking new revenue streams and long-term partnerships.
Shape and execute portfolio strategies that align with broader commercial goals, ensuring market competitiveness and business resilience.
Translate commercial insights into actionable plans that drive penetration in key market segments and deliver sustainable growth.
Client Partnership & Value Creation
Cultivate executive-level relationships with strategic clients to position the company as a trusted, long-term partner.
Deliver consultative, insight-led solutions that anticipate client needs, creating differentiated value across their operations.
Develop multi-year strategic account plans, with a focus on expanding influence across complex, multi-entity client organizations.
Market Positioning & Innovation
Act as a market intelligence leader, continuously scanning the landscape for trends, disruptions, and competitive movements.
Leverage market insights to inform solution development, pricing strategies, and go-to-market plans.
Advocate for innovative, future-ready mobility and fleet solutions, ensuring alignment with clients’ sustainability and digital transformation goals.
Commercial Excellence & Execution
Champion commercial excellence by ensuring all client touchpoints meet high standards of service, efficiency, and value delivery.
Oversee end-to-end execution of complex commercial processes, including high-value tenders, ensuring strategic alignment and operational precision.
Optimize account performance through rigorous KPI and SLA management, while continuously seeking areas for enhancement.
Cross-functional Leadership & Collaboration
Drive collaboration across internal specialist teams to deliver integrated, scalable client solutions.
Act as a central orchestrator, aligning stakeholders across functions (e.g., consultancy, pricing, implementation) to ensure seamless client experiences.
Embed a client-first mindset across the business, advocating for continuous improvement in customer journey design and delivery.
Digital & Data-Driven Decision Making
Lead the strategic use of CRM and business intelligence tools (e.g., Salesforce, fleet reporting platforms) to inform decisions, track performance, and surface new opportunities.
Promote a culture of data-informed selling, ensuring transparency and accountability in all client engagements.
Brand Stewardship & Cultural Alignment
Serve as a brand ambassador, embodying and promoting the company’s values, mission, and strategic vision in every client interaction.
Inspire trust, credibility, and loyalty by delivering on commitments and building strong, purpose-driven relationships.
Requirements
Benefits
Parking allowances, phone allowance, company car
Group insurance, hospitalization & inpatient coverage
Unlimited medical card for outpatient coverage (covering both individual, spouse & family)
Requirements
Key Account Manager • Kuala Lumpur, 14, my