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Human Resource Executive

Human Resource Executive

JADE COMMERCIAL SERVICESMalaysia
18 hours ago
Job description

About the role

JADE COMMERCIAL SERVICES' is seeking a talented Human Resource Executive to join their team in Senai Johor. As a full-time position, this role will be responsible for overseeing all aspects of human resources management within the organisation.

What you'll be doing

  • Manage the entire employee lifecycle, from recruitment and onboarding to performance management and termination
  • Develop and implement HR policies, procedures and best practices to ensure compliance with relevant employment laws and regulations
  • Administer employee benefits, compensation and payroll processing
  • Coordinate training and development programs to enhance employee skills and knowledge
  • Provide guidance and support to managers on HR-related matters
  • Maintain accurate and up-to-date employee records and databases
  • Assist with employee relations, including addressing grievances and disciplinary actions
  • Collaborate with the leadership team to drive organisational culture and employee engagement initiatives

What we're looking for

  • Bachelor's degree in Human Resources Management, Business Administration or a related field
  • Minimum 3-5 years of experience in a similar HR role, preferably within the call centre or customer service industry
  • Strong knowledge of employment laws, HR best practices and HRIS systems
  • Excellent interpersonal and communication skills, with the ability to effectively interact with all levels of the organisation
  • Proactive, problem-solving mindset and the ability to work independently
  • Proficient in data analysis and report generation
  • Familiarity with talent management, performance management and employee engagement strategies
  • What we offer

    At JADE COMMERCIAL SERVICES', we are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including :

  • Comprehensive medical and dental insurance coverage
  • Generous annual leave and sick leave entitlements
  • Access to ongoing training and professional development opportunities
  • Opportunities for career advancement and growth within the organisation
  • Team-building activities and social events to foster a positive work culture
  • About us

    JADE COMMERCIAL SERVICES' is a leading provider of call centre and customer service solutions. With a strong presence in Senai Johor, we have a reputation for delivering exceptional service to our clients across a diverse range of industries. Our team of dedicated professionals is committed to driving innovation and excellence in everything we do.

    Apply now to become part of our dynamic and growing team

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    Human Resource Executive • Malaysia