Shipping Documentations Executive
Location : Apical, Federal Territory of Kuala Lumpur, Malaysia
Company : Apical – a leading vegetable oil manufacturer specializing in converting natural fats and oils into functional oils and fats for the food industry.
About the role : You will specialize in shipping documentation, sales administration and operational support within the manufacturing environment.
Responsibilities
- Responsible for the monitoring of daily operation of sales administration and operational functions.
- Process sales order with using ATS / SAP system.
- Data entry, tracking and record-keeping in a sales-related environment.
- Maintain a systematic filing system and safe keeping of shipment documents.
- Provide support on delivery schedules and monthly reports.
- Assist in following-up on sales-related issues and complaints.
- Work closely with business managers to ensure all customer requirements are well-coordinated.
- Monitor and keep track on goods delivery as per schedule.
- Arrange Letter of Credit opening in due time & check Letter of Credit received in order.
- Prepare and collate documents for presentation under sales Letter Credit making sure all documents to be presented under Letter Credit are clean.
- Other ad hoc duties as assigned by reporting managers.
Job Requirements
Degree / Diploma with a minimum of 3–5 years related working experience, preferably in manufacturing industries. Experience in sales support role within the palm oil, oleochemical, petrochemical, or pharmaceutical industries is an advantage.Preferably with experience in sales administration, customers liaison, export and shipping documentation, intercoms and preparation of reports.Assist buyer with product / service information & order processing related questions.Knowledge of incoterms, UCP rules are mandatory.Good team player and able to work under minimal supervision with a sense of urgency.Proficiency in computer literacy and well-versed in Microsoft Office applications e.g. Excel, Word, PowerPoint.Good track record of responsibility, resourceful and able to work independently.Ability to work in a fast paced environment and handle huge volume of shipments.Ability to adapt to changing priorities and handle challenging situations with empathy & professionalism.Preferred Language
Good communication & interpersonal skills, both verbal & written in English and Malay.Fluent in both verbal and written Mandarin will be an added advantage.Self-motivated with positive work attitude.Seniority Level
Associate
Employment Type
Full‑time
Job Function
Customer Service, Administrative, and Manufacturing
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