Associate Director, Enterprise Control Testing (ECT)

Associate Director, Enterprise Control Testing (ECT)

Company : RBC

Join our team to lead the design and execution of enterprise-wide control testing. This role focuses on ensuring robust risk management and compliance across RBC’s operations.

Opportunity

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Job Description

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24 / 5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement / leverage standardised processes globally. The primary role of the incumbent is to act as a team Lead in ECT, deliver the vision and execute ECT program / Book of Work. The Associate Director leads a team of Analysts, Senior Analysts, Managers and oversees responsibility of the larger team to strategize execution, develop training plan and assist in capacity planning for timely execution of control testing as per mandate. The incumbent is required to be a domain subject matter expert in risk management practices and control evaluation programs, providing value added business process re‑engineering through proactively monitoring progress on control testing, data, and overall compliance with bank policies. The incumbent works closely with and reports to Director, ECT. The incumbent is expected to be a key liaison between ECT and Platform stakeholders throughout the control evaluation lifecycle and reporting.

What Will You Do?

• Demonstrate strong leadership skills to effectively lead, guide and coach a team of Analysts, Senior Analysts and Managers in managing and completing the testing of controls for the assigned Testing Program.
• Build skills, competencies, and identify training needs to develop subject matter expertise in risk management and control evaluation activities.
• Demonstrate advanced level of risk management knowledge. Understand RBC / Enterprise control evaluation standards, methodology, deeper understanding of RBC’s businesses / subsidiaries to facilitate partnership and support Functions in identification and assessment of risks and controls.
• Day‑to‑day management of team (e.g., attract, hire, and retain talent, resource planning, distribution of assignments, conflict resolution).
• Participate in performance management of staff and provide feedback to staff.
• Develop and implement action plans in response to employee feedback and engagement surveys.
• Create and manage control evaluation coverage plans, metrics and maintain ECT tools / archive system.
• Perform review and sign‑off on control evaluation work papers and results, as needed.
• Provide strategic escalation oversight to issues not resolved at control tester / assessor level.
• Develop relationships across the organization to facilitate communication and strategic partnerships.
• Facilitate and advise ECT partners on the Control Testing status for the assigned program.
• Provide comprehensive results of the Testing program to ECT Management and other stakeholders.
• Ensure control evaluations are completed timely and meet quality standards.
• Resolve issues and escalations resulting from control evaluations.

Project & Strategic Support

Qualifications

Must‑have

Nice‑to‑have

Benefits

Job Skills

Credit Analysis, Fraud Risk Management, Investment Economics, Investment Management Systems, Investment Risk, Investment Risk Management, Long Term Planning, Market Risk, Operational Risks, Quantitative Methods, Risk Control, Risk Management, Waterfall Model.

Additional Job Details

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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