Customer Service

About the role

Hygiene World Sdn Bhd, based in Alor Setar, is an established hygiene product supplier serving B2B and B2C clients. We are looking for a friendly, proactive, and motivated Customer Service Executive to be the first point of contact for our customers — handling enquiries, preparing quotations, and making every interaction a great experience.

What you'll be doing

• Handle customer enquiries via phone, walk-ins, WhatsApp, and online platforms
• Conduct telemarketing and follow-up calls to new and existing customers
• Prepare quotations, bills, and invoices accurately and promptly
• Confidently present and promote company products to customers
• Maintain and update customer records in the system
• Create simple marketing visuals using Canva, when required
• Use Microsoft Office for reports, quotations, and administrative tasks
• Work independently with minimal supervision while maintaining accuracy
• Continuously improve product knowledge and stay passionate about company offerings

What we're looking for

Key Skills

What we offer

Working Hours

Rest Day : Friday and Alternate Saturday

If you are passionate about customer service and eager to join a dynamic and growing organization, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application.

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