Pre-Sales Consultant

Overview

Summary of Role

V-Key is one of the world’s leading deep-tech companies in mobile cyber-security. Our patented technology V-OS has been deployed by top banks, mobile payment providers, and governments to secure software solutions and protect more than 100 million users globally. We are rapidly expanding into new markets and new customer segments. Apart from securing digital transactions for everyone, we are also enabling new generation technology by providing the cyber-security infrastructure for banking, government, and smart homes, among many others. At V-Key, we are building towards a future where technology users can enjoy unprecedented security and convenience.

We are looking for a Pre-Sales Consultant as part of the Pre-Sales Department.

Responsibilities

• Keep up-to-date with the company’s product suite, industry developments on mobile vulnerabilities, protection, and exploitation, and competitive products.
• Support the sales manager in providing pre-sales technical assistance and product education, and coordinate with after-sales support services.
• Prepare and conduct technical webinars, demos, training, technical presentations, proposals, and RFP requirements.
• Scope the technical solution required to address customer requirements, assess customer’s met and unmet needs, and recommend solutions that optimize value for both the customer and V-Key.
• Be the technical point of contact between customers and internal resources such as product engineering, professional services, operations, and customer support.
• Direct responsibility for supporting technical proof-of-concept, and guiding customers in the product implementation.
• For out-of-the-norm technical scenarios, collaborate with solution architects and product owners to determine the best solution that meets customer needs.
• Provide training and support material for other members of the sales team.
• Collect and communicate customer feedback as inputs for product management and engineering.
• Keep abreast of target customers’ latest needs and relevant industry trends and regulations.
• Use social media and other forms of communication to engage customers and prospects.

Qualifications

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