Involve in Finance Operations day to day processing related to collections for all channels and other ad-hoc duties, projects or activities assign by superior.
Key Duties & Responsibilities
Daily Operations : Manage daily operations related to premium collections. Ensure smooth and timely end-to-end processes for all channels billing and collection.
SOP Preparation : Develop and continually enhance Standard Operating Procedures (SOPs) for collection processes to improve efficiency.
Reconciliation and Journals : Prepare daily and monthly reconciliations, ensuring no long-standing unmatched transactions. Prepare journals for collections, bank charges, and other adjustments, ensuring timely closing and posting.
Dispute Management : Handle and monitor dispute / void transaction requests from bankers or customers. Ensure timely responses and receipt cancellations.
Reporting : Prepare statistical reports on collections for regulatory and internal submissions.
Ad-Hoc Support : Support and assist with other ad-hoc duties, projects, or activities as assigned by your superior.