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Finance Operations (Collection), Executive

Finance Operations (Collection), Executive

Life InsuranceMalaysia
12 days ago
Job description

Job Function :

  • Involve in Finance Operations day to day processing related to collections for all channels and other ad-hoc duties, projects or activities assign by superior.

Key Duties & Responsibilities

  • Daily Operations : Manage daily operations related to premium collections. Ensure smooth and timely end-to-end processes for all channels billing and collection.
  • SOP Preparation : Develop and continually enhance Standard Operating Procedures (SOPs) for collection processes to improve efficiency.
  • Reconciliation and Journals : Prepare daily and monthly reconciliations, ensuring no long-standing unmatched transactions. Prepare journals for collections, bank charges, and other adjustments, ensuring timely closing and posting.
  • Dispute Management : Handle and monitor dispute / void transaction requests from bankers or customers. Ensure timely responses and receipt cancellations.
  • Reporting : Prepare statistical reports on collections for regulatory and internal submissions.
  • Ad-Hoc Support : Support and assist with other ad-hoc duties, projects, or activities as assigned by your superior.
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