Executive - Credit Control Unit, Group Finance Property

The Job :

• Responsibilities for monitoring billing, credit control operations and collection strategies to support healthy cash flow and reduce financial risk.  The role involves setting billing and credit policies and ensuring efficient billing and collection processes. Support the Head of Credit Control Unit and Top Management by providing accurate reporting, resolving escalated credit issues and driving continuous improvement across credit and collection processes.
• Monitor and responsible to update sales status and verify loan approval in order to enable customer billing and revenue recognition by following the approved guideline.
• Responsible to ensure the billing generation  to customer and allocation of payment and rebate through the system following the guideline approved.
• Support and assist Head of Credit Control Unit in coordinating collection activities and executing strategic collection plans to improve overall debt recovery.
• Follow up with buyer, loan solicitor and financier via calls, email, official letter and meeting for the outstanding payment.
• Prepare and review receivables aging reports, collection performance summaries, debtor profiling and progress billing monitoring for management reporting.
• Prepare end-to-end process of Housing Development Authority (HDA) account withdrawals and closure in compliance with Housing Development Act.
• Liaise with Government Liaison team to expedite the process of withdrawal and closure of HDA accounts.
• Process reminder, notice of termination and termination letter to buyer for the outstanding payment and update through tracking system.
• Collobrate and communicate with internal and external parties to resolve all credit control isssues, withdrawal and closure HDA account or customer disputes affecting collection, Hand Over Vacant Possession (HOVP) process till stakeholder released
• Assist and undertake any ad-hoc duties assignments.

The Incumbent :