customer service

JOB RESPONSIBILITIES :

• Responsible to confirm with clients and make records of shipment.
• Responsible to make booking with shipping lines for weekly shipment movement i.e : confirm freight and container movement for the week.
• Make arrangement with Transport Dept for collection and delivery of cargo to warehouse. Stick "damaged" sticker on the cargo.
• Ensure documents are passed to documentation dept for declaration and custom clearance purpose.
• Responsible for preparation of B / L and pass the correct copy of B / L to shipping line, Sankyu Inc. Japan and concerned clients.
• Perform any other assignments as and when directed by superior / s and comply with the company's rules and regulations.

Requirements :

SPM / Diploma / Degree required;

1-2 years experience with Import and Exports (required);

Strong Understanding of Import and Export regulations and documentation;

Attention to detail and excellent oral and written skills required, customer service experience required;

Proficient in Microsoft Office including Outlook, Word and Excel.

Good interpersonal skills, team player, positive work attitude and adaptability

Job Types : Full-time, Permanent

Pay : RM1, RM2,500.00 per month

Benefits :

Company car

Free parking

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Professional development

Ability to commute / relocate :

Port Klang : Reliably commute or planning to relocate before starting work (Required)

Education :

Diploma / Advanced Diploma (Preferred)

Experience :

Customer Care Specialist : 1 year (Preferred)

Customer Service Export : 1 year (Preferred)

Language :

Bahasa Melayu (Preferred)

Bahasa English (Preferred)

License / Certification :

Car / Bike (Preferred)

Work Location : In person