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IT Support Specialist

IT Support Specialist

Mypoint MarketingPuchong, Selangor, Malaysia
18 days ago
Job description

Requirements

  • Candidate should posses at least SPM / Diploma / Degree or higher academic qualifications in any relevant fields.
  • Candidate that has related working experience will be add advantage.
  • Welcome fresh graduate to apply.
  • Required skills :  IT Technical Support, IT, Communication Skills, Problem-Solving Skills
  • Strong communication skill in Mandarin.
  • Exhibit strong negotiation and problem-solving skills.
  • Computer literate and numerate.
  • Basic IT knowledge or computer related skill.
  • Strong teamwork skill and ability to work independently, mature and resourceful.
  • A stable personality, good attitude and high sense of responsibility.
  • Proficiency in accounting software and POS systems will be considered an added advantage."

Responsibilities

  • Provide a high quality support service to client and internal business team through cell call, email, remote, whatsApp and etc.
  • Carry out product support and training (Software and Hardware)
  • Provide onsite service to various clients (Installation and Training)
  • Providing best practice recommendations and assisting with resolutions of technical issues.
  • Provide onsite support, training, after sales services, and deliver hardware to clients whenever necessary.
  • Technician responsible for on-site troubleshooting ,repair services or upgrading hardware ,checking networking and etc.

    • Benefits

  • Office location Near LRT Station
  • Accommodation can be provided
  • 5 workings days per week
  • Job training will be provided.
  • Statutory EPF, SOCSO, EIS
  • Onsite Allowance
  • Company Annual Trip and Annual Dinner or Team Building / Team Bonding
  • Good working environment
  • Career Prospect & Professional growth
  • Provide Laptop / Desktop, personal Smart-phone and internet data and etc.

    • Additional Benefits

  • EPF / SOCSO / PCB
  • Annual Leave
  • Training Provided
  • Company Trip

    • Skills

    IT Technical Support IT Communication Skills Problem-Solving Skills

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    It Support Specialist • Puchong, Selangor, Malaysia