Requirements
- Provide excellent and friendly frontline customer service
- Attend to enquiry via phone calls
- Schedule patient’s appointment
- Process invoice and payment collections
- Dispense medication and maintaining inventory levels
- Basic housekeeping to maintain the cleanliness of the clinic
- Handle enquiries on promotions and leading customers to products
- To perform other duties as assigned
Responsibilities
At least SPMBasic IT knowledgePleasant personality, cooperative and work well with co-workersBe open to learning new thingsSelf-motivated and sales driven with a positive attitudeKnowledge of Mandarin is an advantage, in order to communicate with mandarin speaking customers and colleagues.Willing to work retail hours, weekends & public holidaysBenefits
Employees Provident Fund (EPF)Medical insuranceAnnual leaveSocial Security (SOCSO)Sick leaveMaternity leavePerformance bonusCompassionate (bereavement) leaveSalary adjustmentCareer development and training opportunitiesMarriage leaveWork-life balanceAdditional Benefits
Annual LeaveEPF / SOCSO / PCBMedical and Hospitalisation LeaveTraining Provided5 Working DaysMedical InsurancePerformance BonusSkills
Knowledge of medical terminology Patient scheduling Customer service
Important Information
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