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Social Media Support - Korean

Social Media Support - Korean

TPPenangMalaysia, Penang, Malaysia
1 day ago
Job description

Job Title

7+ BPO APAC hiring | Sales Recruitment | Talent Attraction & Sourcing Expert

TP Malaysia is Hiring!

Join us as a Social Media Support agent in Bayan Lepas – Intake this November !

Passionate about helping others online? This is your moment.

Salary Range : RM8500 - RM8900

Interpersonal Skills

  • Active listening & objection handling
  • Clear, professional communication
  • Emotionally intelligent, calm under pressure
  • Open to feedback, fast learner, positive mindset
  • Analytical & critical thinking skills

Technical Skills

  • Typing : 40 WPM, 90% accuracy
  • Proficient in MS Windows & Office
  • Able to read, write, and speak the required support language

    • Responsibilities & Accountability

  • Assist customers with online Ads
  • Provide timely support via multiple channels
  • Handle payments and customer data securely
  • Protect brand reputation and customer loyalty
  • Escalate priority issues when needed
  • Collaborate with team to improve support processes

    • 1 week accommodation

    Paid training

    Work with a global brand in a dynamic, digital support role

    Seniority level

  • Associate

    • Employment type

  • Full-time

    • Job function

  • Customer Service, Analyst, and Administrative

    • Industries

  • Telephone Call Centers, IT Services and IT Consulting, and Social Networking Platforms

    • #J-18808-Ljbffr

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    Support Social Media • PenangMalaysia, Penang, Malaysia