Senior Campaigns Operations Executive
MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions. We are growing and are looking for talent to support our Hong Kong Operations team as a Senior Campaigns Operations Executive.
Mission As a Senior Campaigns Operations Executive, your mission is to launch marketplace campaigns effectively and efficiently whilst ensuring overall marketplace site information is most up to date. You would also be at the forefront of supporting the wider campaigns team in driving results through new campaign mechanics, processes, and partner relations. In addition, you will have one headcount reporting to you.
Responsibilities
- Being an expert in all things campaign operations
- Improving campaign processes and mechanics to drive effectiveness and performance
- Being the campaign operations point of contact with the wider campaigns team
- Liaising with internal stakeholders to align campaign mechanics
- Launching marketplace campaigns accurately and timely on the platform
- Ensure all campaign details are accurate and up to date on the platform
- Creating up-to-date T&Cs for each campaign as per each unique campaign mechanics
- Supporting the commercial team in partner-facing campaign operations meeting agenda
- Onboard new partners and products – working with the wider teams to ensure partner and product details are accurate and launched in a timely manner
- Existing inventory / product listings – working with the wider teams to ensure existing information is accurate and updated in a timely manner
Requirements
Native or fluent proficiency in written Chinese (Cantonese) as used in Hong Kong is a must.Proven ability to manage multiple projects / campaigns at a time while paying strict attention to structure and detailsOrganized, Structured and MeticulousStrong communication and writing skillsStrong problem-solving skills – able to exhaustively and comprehensively break down problems and independently work with other internal teams to resolve issueMoneySmart Culture Values and Tenets
Play to win as a teamSolve for the customerEmbrace a personal growth mindsetOwn it openlyChallenge the status quo and deliver outcomes#J-18808-Ljbffr