Senior Training Program Manager

Job Role and Responsibilities

• SITPM (Senior Inside Training Program Manager) are responsible for creating positive outcomes for customers and the business. They play a key role in delivering success for teams and driving the work of Product Management (PdM) and Engineering Teams.
• TPMs work collaboratively within and across disciplines to bring out the best ideas and help everyone contribute to the outcomes they are accountable to deliver.

They are responsible for defining project scope, setting milestones, and establishing timelines while considering technical feasibility and resource constraints.

Key Skills and Abilities

TPMs are expected to have strong skills in opportunity analysis, customer and market signals, and solutions identification.

TPMs are also responsible for managing customer interactions effectively and ensuring that all aspects of a project align with the company's strategic objectives.

Collaboration and Communication

TPMs collaborate with various departments, including marketing, IT, and customer service, to ensure the successful implementation of training programs.

They are involved in collecting monthly and quarterly inputs for program updates, managing programmatic concerns and recommendations, and coordinating new / updated recordings with vendors.

Additional Information

The role involves compiling measurement data, providing innovative solutions that maximize customer value, and delivering solutions that are audience-friendly, accessible, and sustainable for the long term.

Basic Qualifications : - Minimum of 5 years' experience in sales or lead generation

Language(s) Required : Mandarin, English(minimum level C1 required)

Preferred Qualifications :

Bachelor's degree in related field