Outbound Lead Gen Operations Manager

We delivers a high-performance AI-Enhanced Outbound Lead Gen Service designed to help clients run hyper-personalized, multi-channel outreach campaigns at scale. We combine AI-powered messaging, strategic targeting, and campaign automation to connect our clients with the right decision-makers — faster and more effectively. As a key player in this offering, you’ll help bring these campaigns to life from end to end.

Key Responsibilities

• Client Intake & Briefing
• Gather campaign goals, target persona details, and messaging preferences directly from clients.
• Create or delegate contact mining briefs to source accurate and relevant lead data.
• Messaging Strategy & Sequence Development
• Collaborate with clients to define outreach angles, tone, and messaging themes.
• Build and manage multi-step, multi-channel outreach sequences (email, social, phone).
• Leverage AI tools to generate personalized messaging based on campaign inputs.
• Data Enrichment & AI Prompt Execution
• Enrich contact data with relevant insights to drive personalized outreach.
• Use structured AI prompts to generate contact-level summaries, pain points, and hooks.
• Review and edit AI-generated outputs to ensure message quality and alignment.
• Campaign Execution & Lead Engagement
• Launch and monitor outbound campaigns across channels.
• Respond promptly to inbound replies, including objections, meeting requests, or follow-ups.
• Make outbound calls when applicable to support conversion and engagement.
• Performance Reporting & Optimization
• Provide regular updates on campaign performance with insights and recommended actions.
• Track key outreach metrics and optimize sequences to improve effectiveness.
• Maintain organized tracking of lead status and campaign progress.
• Team Collaboration & Escalation
• Work cross-functionally with internal team members (e.g., research, QA, ops) to meet campaign needs.
• Report directly to the Operations Director with ongoing status updates, blockers, and wins.

Required Skills & Experience

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