Guest Experience Host, Park Hyatt Kuala Lumpur

Park Hyatt Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Guest Experience Host contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Guest Experience Host creates the guest experience with welcoming and exceptional service, while maintaining a comfortable and inviting environment. This position is responsible for the complete guest experience; including the hotel arrival, the guest check in and check out.

Qualifications

• Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree / diploma in Hospitality or Tourism management.
• Work experience as a Host or Front Office Assistant in luxury hotels is preferred. Fresh graduates are welcome.
• Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
• Excellent communication and interpersonal skills, strong organizational, and multitasking abilities.
• Basic computer skills, including proficiency in Microsoft Office Suite (Excel, Word).

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