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Mandarin Customer Service [Immediate Hiring]

IGT Services And Technologies KL Sdn BhdShah Alam, Selangor, Malaysia

2 days ago

Job description

Requirements

Must be able to converse fluently using Mandarin and English
Must be able to read & write Traditional Mandarin word
Education : SPM, UEC, O-level or; and above
Working Hours： 24 / 7 Rotational Shift - 5 days working
Preferred to have six months or more of customer service experience
Fresh graduates are also encouraged to apply

Responsibilities

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs

Maintain good communication and cooperation with relevant departments

To exceed customers' expectations in terms of customer service & accurate information.

Work in a team to achieve the required KPI elements and SLA.

Benefits

KPI incentives

Transportation allowances

14 days AL; 14 days ML, 60 days Hospitalization leave

EPF, SOCSO

Health and life insurance

Medical Claim

Corporate deals

Additional Benefits

Training Provided

Allowance Provided

5 Working Days

Skills

Mandarin Language Proficiency Customer Service Problem Solving

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Customer Service • Shah Alam, Selangor, Malaysia