PPCE

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

We are looking for a dedicated and skilled Customer Engineer to support our Production and Industrial Printing operations. In this role, you will be responsible for ensuring the smooth installation, maintenance, troubleshooting, and repair of high-end production / industrial printers at customer sites. You will also act as a key liaison between the company and our clients, ensuring a high level of customer satisfaction and technical excellence.

Key Responsibilities :

• Perform installation, configuration, and testing of production / industrial printers at client locations.
• Provide technical support and troubleshooting for printing equipment and software.
• Conduct preventive and corrective maintenance to ensure optimal machine performance.
• Train end-users on equipment usage, safety, and basic troubleshooting.
• Collaborate with internal technical teams and vendors to resolve complex technical issues.
• Maintain detailed service logs, documentation, and customer feedback.
• Provide timely and effective responses to customer service requests.
• Support product upgrades, feature updates, and system integrations.
• Ensure compliance with safety standards and company guidelines at all times.

Job Requirements :

Why Join Us?

If this sounds like the career for you, apply now and let us discuss further!