Tour Operation Executive

Requirements

We are seeking a meticulous and adaptable Tour Operation Executive to join our dynamic team. If you are passionate about travel and possess a keen eye for detail, we encourage you to apply.

Key Qualifications :

• 1–6 years of relevant work experience in tour operations or project management.
• Demonstrated project management skills with a strong detail-oriented approach to ensure accuracy and efficiency.
• Eagerness to learn new skills, maintain an open-minded perspective, and apply a disciplined approach to tasks and challenges.
• Ability to thrive in a fast-paced, dynamic work environment, adapting quickly to changing priorities and demands.
• Professional proficiency in both English and Mandarin Chinese, enabling effective communication and collaboration with diverse partners.

Why Join Us?

If you are a proactive and detail-oriented professional ready to take on new challenges, we invite you to apply and help us shape unforgettable travel experiences.

Responsibilities

Tour Operation Executive

Strategic Partner Management : Cultivate and manage strong relationships with local operating partners, airlines, and hotels to ensure flawless tour execution and maintain operational excellence. This role involves collaborative problem-solving and strategic alignment to enhance service delivery.

Proactive Operational Support : Offer comprehensive support to tour leaders, addressing all logistical requirements to guarantee exceptional and memorable travel experiences for our clients. This includes anticipating needs and providing timely solutions to ensure smooth tour operations.

End-to-End Operational Oversight : Oversee all facets of tour operations from inception to completion, ensuring every detail aligns with DeWonder Travel’s commitment to exceeding customer expectations and delivering unparalleled satisfaction. This involves meticulous planning, coordination, and execution.

Dynamic Problem Resolution : Skillfully navigate and resolve unexpected challenges in a dynamic, fast-paced environment, demonstrating unwavering professionalism and maintaining peak efficiency under pressure. This role requires quick thinking and effective decision-making to mitigate issues and ensure seamless operations.

Continuous Enhancement and Innovation : Remain at the forefront of travel industry trends and operational best practices, proactively seeking opportunities to enhance tour quality, improve efficiency, and elevate the overall customer experience. This includes implementing innovative solutions and process improvements to maintain a competitive edge.

Benefits

Additional Benefits

Skills

Itinerary Planning Customer Service Communication Skills Time Management

Important Information

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