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Content Moderator (Mandarin / Cantonese, Remote)

Content Moderator (Mandarin / Cantonese, Remote)

HCLTechIpoh, Perak, Malaysia
18 days ago
Job description

HCLTech WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Overview

Position : Content Moderator, specializing in human resources, talent acquisition, recruitment, and talent sourcing for HCLTech WP. Kuala Lumpur.

Responsibilities :

  • Monitor and moderate user-generated content, such as comments, and publisher-generated content according to preset customer guidelines.
  • Approve or reject content / comments based on compliance with customer guidelines.
  • Stay informed about news and current affairs, especially in international markets like the US.
  • Identify gaps and gray areas in policies and guidelines based on real-world data.
  • Document and store edge cases and nuanced examples among moderated content to create reference repositories.

Requirements :

  • Degree in journalism, communication, Chinese language, or a similar field.
  • 2 to 3 years of experience as a content moderator, social media moderator, or equivalent newsroom experience (print / digital / TV).
  • Familiarity with news and media editorial policies.
  • Fluent in Mandarin / Cantonese language, both oral and written, with excellent comprehension skills in Business English.
  • Ability to work under pressure and make sound judgment calls.

    • Seniority level

  • Associate

    • Employment type

  • Full-time

    • Job function

  • Writing / Editing

    • Industries

  • IT Services and IT Consulting

    • #J-18808-Ljbffr

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    Content Moderator • Ipoh, Perak, Malaysia