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IT Systems

IT Systems

Irkaz Travel & Tours Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
18 hours ago
Job description

We are looking for a proactive and detail-oriented IT Systems & Applications Specialist to join our team. The role is responsible for researching, installing, configuring, and maintaining company software systems, web platforms, and business applications to ensure smooth day-to-day operations.

Key Responsibilities

Software & System Setup

Source, evaluate, and recommend software solutions based on business requirements.

  • Install, configure, and test software applications and system components.

Set up user accounts, permissions, and access controls.

System Monitoring & Troubleshooting

Monitor system performance, usage, and security alerts.

  • Troubleshoot and resolve software, application, and configuration issues.

    • Maintain logs and documentation of issues, resolutions, and system changes.

    Website & Online Platform Management

    Maintain and update company website content and backend configuration.

  • Coordinate with vendors or developers for website upgrades or fixes.

    • Monitor website performance, uptime, and security.

    User Support & Training

    Provide 2nd-level support for software and applications after hardware troubleshooting.

  • Guide users in proper usage of systems and software tools.

    • Prepare user manuals or quick guides for internal applications.

    System Enhancement & Projects

    Work with management to identify areas for digital improvement.

  • Implement system enhancements, integrations, and updates.
  • Test and deploy new features or applications in line with IT best practices.

    • Requirements

  • Malaysian citizen only
  • Diploma / Degree in IT, Computer Science, or related field.
  • 1–2 years of relevant working experience preferred.
  • Experience with software installation, configuration, and administration.
  • Familiarity with database systems, website CMS, and cloud platforms.
  • Knowledge of cybersecurity practices and access controls.
  • Good troubleshooting and problem-solving skills.
  • Strong communication and documentation skills.

    • Job Types : Full-time, Permanent, Freelance

    Pay : RM2, RM3,200.00 per month

    Work Location : In person

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    System • Kuala Lumpur, Kuala Lumpur, Malaysia