Executive, Digital Content & Process Management

Executive, Digital Content & Process Management

Be a part of something BIG!

As a Executive, Digital Content & Process Management, you are responsible to ensure smooth configuration, publishing, and operational excellence across Singtel’s consumer digital platforms – including Singtel.com, My Singtel App, GOMO, Hi App, and key enablers such as Payments, Identity and Notifications.

Make an Impact by :

• Configure and update digital content, campaigns, and offers using Content Management Systems (CMS) across Singtel digital platforms
• Execute time‑critical web and app content changes (e.g., banners, product cards, buyflow journeys) according to business and marketing schedules
• Ensure consistency, accuracy, and compliance with brand, UX, and regulatory standards across all configurations
• Perform quality checks (sanity testing) on configurations before and after deployment to ensure error‑free customer experience
• Document configuration steps and maintain versioning / records for audit and traceability
• Operations Support & Incident Handling
• Provide operational support for live configurations, including timely execution of urgent change requests
• Assist in triaging and resolving content / configuration‑related incidents in collaboration with Singapore onshore teams, Production Support, and IT
• Contribute to continuous improvement initiatives, streamlining configuration processes and identifying automation opportunities

Skills for Success :

Your Career Growth Starts Here. Apply Now!

#J-18808-Ljbffr