This job offer is not available in your country.

Internship Software Support

iDynamics Software Sdn BhdSeksyen B, 6, Jalan S2 B13, Seremban 2, 300 Seremban, Negeri Sembilan., Negeri Sembilan

20 days ago

Job description

Handle software-related requests for assistance (problems) -Takes and manages requests that come in by phone, email or through the support ticketing -Troubleshoot software and identify root causes of software problems -Analyze software related issues and propose solutions -Fix software problems and test (verify) solutions prior to implementing them -Obtain and log customer feedback for the purpose of process improvement -Document software support activities thoroughly, accurately, and in a timely manner [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-idynamics-software-sdn-bhd-job-internship-software-support]

BS Degree in Information Technology, Computer Science or relevant field -Exceptional verbal and written communication skills -Listening ability and patience -Extraordinary customer service and relationship management experience -Critical thinking skills

Create a job alert for this search

Internship • Seksyen B, 6, Jalan S2 B13, Seremban 2, 300 Seremban, Negeri Sembilan., Negeri Sembilan