This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details :
Job Scope :
- Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
- Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.
Requirements :
Proficiency in English (both spoken and written).Open to SPM leavers and fresh graduates; full training is provided.Salary Package :
Basic Salary : RM2,100KPI / Attendance Allowance : Up to RM400Shift Allowance : Up to RM300Total Potential Salary : Up to RM2,800 per month, including allowances.Working Hours :
Shift Schedule : Rotational shifts.Daily Working Hours : 9 hours per day, including a 1-hour break.Workweek : 6 days a week with 1 day off (depending on the shift schedule).Job Type :
Full training provided (1 month duration)This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.