Requirements
- Female only.
- Energetic and demostrated a team player
- Have experience in customer service is add advantage.
- Good complexion with pleasant customer service skills
- Good communication and interpersonal skills
- Fresh graduates are also encouraged to apply
- Preferred candidates can start work immediately is an advantage
Responsibilities
Respond to customer inquiries via WhatsApp, social media, calls, or email in a friendly and professional mannerProvide information about Candy Wax services, packages, promotions, and aftercare tipsHandle appointment bookings, rescheduling, and customer follow-upsAssist walk-in and online customers with service-related questions or concernsManage and resolve customer feedback or complaints with a positive and solution-oriented attitudeRecord customer interactions and preferences to improve service quality and personalizationCoordinate with the beautician team to ensure smooth scheduling and customer experienceSupport marketing team during campaigns or promotions (e.g., replying DMs, sending reminders)Maintain a strong brand image by delivering excellent service at every touchpointBenefits
Commission providedPersonal entitlement of cosmetic and skincareIncentives, bonus and allowancesAnnual leave / Public holidayMedical and dental benefitsProfessional training will be providedCareer advancementKWSP, SOCSO includedSkills
Communication Problem-Solving Empathy Time Management Patience
Important Information
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